Unified Customer 360 View
Create a complete, real-time view of every customer by unifying data from all touchpoints and systems.
How It Works
- 1
Data Mapping
Identify all customer data sources and fields
- 2
Integration
Connect all systems via APIs and sync
- 3
Identity Resolution
Match and merge customer records
- 4
Profile Building
Create unified customer profiles
- 5
Syndication
Push unified data to all consuming systems
Benefits
- Single source of truth for customer data
- Real-time updates across all systems
- Complete interaction history
- Improved customer experience
- Better cross-sell/upsell targeting
- Reduced data discrepancies
Key Metrics
100%
Data sources unified
Real-time
Data freshness
99%
Match accuracy
360°
Customer view
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Learn moreGet started with Customer 360 Unification
See how New Odyssey can transform your workflow.