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Robotic Process Automation (RPA)

Definition

Technology that uses software robots to automate repetitive, rule-based tasks typically performed by humans interacting with digital systems.

Overview

Robotic Process Automation (RPA) uses software 'robots' or 'bots' to mimic human interactions with computer systems. RPA bots can log into applications, enter data, perform calculations, and complete transactions just like human users. RPA is particularly effective for automating repetitive tasks that don't require complex decision-making. While RPA provides quick wins for automation, it's often complemented by API-based integrations for more robust, scalable solutions.

Why It Matters

Employees spending hours on repetitive copy-paste tasks is one of the largest hidden costs in enterprise operations. RPA can reclaim thousands of labor hours annually while eliminating the human errors that cause downstream rework, compliance issues, and customer dissatisfaction.

How New Odyssey Helps

New Odyssey combines RPA with AI agents that handle exceptions and edge cases traditional bots cannot, delivering more resilient automation with fewer maintenance headaches.

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