Introducing UCAS:
The Future of Omnichannel Customer Communication

Explore our new Unified Communication Automation System and effortlessly manage customer interactions across text, email, WhatsApp, and phone calls with AI-powered solutions. Experience ROI with support for multiple languages and robust integrations into your business processes.

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Value Proposition

Streamline Every Customer Interaction with UCAS

Reduce Costs

Save up to 60% on staffing and operations across workflows.

Boost Revenue

Increase sales by 15–25% through enhanced customer and prospect engagement.

Improve Productivity

Free up agents for higher-value tasks, improving overall efficiency by up to 50%.

Enhance Customer Retention

Reduce churn by 20–30% with faster resolutions and personalized follow-ups.

See How Works

Key Features of UCAS

What Makes UCAS the Best Choice for Your Business?

Unified Inbox

Manage text, email, WhatsApp, and phone calls in a single platform.

Advanced Call Handling

AI-powered responses and natural conversations that keep your customers engaged.

Live Agent Handover

Smoothly transfer calls and chats to human agentswhen needed, with full conversation context.

Knowledge Base Enlargement

UCAS AI learns and adapts, allowing you to continuously expand its knowledge base to address more complex inquiries.

Multi-Language Support

Communicate with customers in their preferred language, supporting over 10 languages.

Third-Party Integrations

Seamlessly integrate UCAS with your CRM, payment gateways, scheduling tools, and more.

Specific Use Case Handling

Tailor UCAS to handle
specialized functions like
booking reservations,
processing orders, or providing technical support.

Call and Chat Analytics

Get actionable insights into customer behavior and optimize communication strategies.

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How UCAS Works

A Simple Flow to Handle Every Interaction

Inbound Call or Message

A customer reaches out through their preferred channel in any supported language.

AI-Powered Response

UCAS processes and responds instantly, leveraging its expanded knowledge base.

Seamless Handoff

Transfers complex queries to a live agent with full context and chat history

Follow-Up & Feedback

UCAS gathers feedback and handles follow-up messages for continuous improvement.

Solution Features & Pricing

Flexible Pricing to Match Your Business Needs

From

$129 p/m

Basic Tier

Appointment scheduling, confirmations, and simple follow-ups.

Basic Phone AI Agent for call routing and appointment setting.

Multi-channel support for email, SMS, and one social platform

Integration with CRM or Calendar system.

Volume Cap: Up to 2,000 interactions/month across all channels.

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From

$249 p/m

Advanced Tier

Everything in the Basic Tier, plus...

Dynamic workflows for SMS-based lead qualification and nurturing.

Phone AI Agent with advanced speech capabilities (e.g., custom greetings, menu options).

Multi-channel support: SMS, WhatsApp, email, and 2 social platforms.

Integration with 2–3 systems (CRM, marketing tools, scheduling software).

Volume Cap: Up to 10,000 interactions/month across all channels.

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From

Enterprise Tier

Everything in the Advanced Tier plus...

Advanced workflows for large-scale SMS campaigns, including conditional messaging and segmentation.

Fully customizable phone bot with NLP capabilities (e.g., recognizing customer intent in voice calls).

Multi-channel support for SMS, WhatsApp, Email, Facebook, Instagram, and Phone.

Integration with 100+ systems, including ERP or proprietary platforms.

Support: 24/7 support with a dedicated account manager.

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Introducing UCAS: The Future of Omnichannel Customer Communication

Enhancing CRM Integration for Redstone HR

Inbound Call or Message

AI-Powered Response

Seamless Handoff

Follow-Up & Feedback

Introducing UCAS:
The Future of Omnichannel Customer Communication