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Beyond ServiceNow-centric integration
ServiceNow Integration Hub provides integration capabilities within the ServiceNow platform.
Overview
ServiceNow Integration Hub offers integration capabilities for organizations deeply invested in ServiceNow. However, it's primarily designed for ServiceNow-centric workflows and may not provide the flexibility, AI capabilities, and broad integration needs of a modern enterprise.
Feature Comparison
| Feature | New Odyssey | ServiceNow Integration Hub |
|---|---|---|
| ServiceNow Integration | Good | Excellent |
| Non-ServiceNow Apps | Excellent | Limited |
| AI Document Processing | Native | Limited |
| Platform Independence | Independent | ServiceNow-tied |
| Industry Solutions | Broad | ITSM focus |
Why Teams Switch to New Odyssey
- Need integration beyond ServiceNow
- Want AI document processing
- Looking for platform-agnostic solution
- Seeking industry-specific expertise
- Reducing ServiceNow licensing costs
ServiceNow Integration Hub Works Best For
- ServiceNow-centric organizations
- ITSM workflow automation
- ServiceNow platform extension
Consider New Odyssey Instead When
- Diverse integration requirements
- AI-powered automation
- Platform-agnostic strategies